Sorry! We don't have online shopping for all of our items at this moment. We apologize for the inconvenience.

Just now, we provide Hario products, Koransha fine Porcelain, Tokoname Teapot, Marui products, some Jenaer Glas products & syphon related accessories online shopping via PayPal secure server. If you would like to purchase above items, please click on the logos below or go to each page.
(Please note that we only ship to USA & Canada at this moment. Contact us for shipment availability if you live outside of North America.)
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Or you can simply place an order by email (please specify item number, description, quantity & your shipping address), then we will send you a PayPal Invoice by email. The email specifies the total payment amount, the item being paid for, S&H fees, and other information related to the payment (e.g. HST will be charged when ship in British Columbia, Canada). To pay for your order, simply click the relevant link within the PayPal Invoice email, the payment will be processed on PayPal's secure servers.

But if you are interested in purchase other products, and cannot visit our store in Vancouver, Canada, or don't want to use the above payment method, please refer to our Mail Order Form and price list, then follow the procedures below to place your orders.

  1. Print out Mail Order Form.
  2. Fill in the information completely, i.e. name, addresses (must be same as credit card billing address), email, products, credit card info ect.
  3. Fax the order form to us at +1 604.277.5870.
  4. Items will be shipped in next business day (if items are available in stock) via Canada Post (Small Packet USA by Air without tracking number or Expedited parcel with tracking number). Please note : delivery time will be 5-30 days depends on shipping destination. Usually it takes 5-12 business days within Canada & the States. Delivery to U.S. Territories, Alaska, and Hawaii, please allow 2-4 weeks)
  5. We will send you a delivery notification email when your purchase is shipped.

Or you can simply give us a call at +1 604.277.5868 to place your order on the phone. We would be glad to take your oder by phone during our business hours : Tuesday - Friday 11:00 a.m. - 6:00 p.m. Saturday 11:00 a.m. - 5:30 p.m Pacific Time (We are closed on Sundays & Mondays).

Note:

  1. Our prices are listed in Canadian dollars. Customers outside of Canada may still order by credit card (or Paypal), and the conversion will be done automatically by the card company.
  2. Billing address will be used to verify the credit card holder. Please enter the address appears on your credit card statement. Please let us know when shipping address differs from billing address.
  3. Please refer to the Table of Shipping & Handling Charge for mail/online order.
  4. HST will apply when ship to B.C. address.
  5. Tea items are not subject to HST; items sent to addresses outside of Canada are not subject to Canadian Taxes.
  6. Our mail order do not accept return, refund or exchange currently.

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